Return and Refund Policy

At Annamalaiyaar Tex, we value our customers and strive to provide high-quality sarees. If you are not completely satisfied with your purchase, our return and refund policy ensures a hassle-free experience.

1. Eligibility for Returns

• Returns are accepted within 7 days of delivery.
• The saree must be unused, unwashed, and in its original condition with tags intact.
• Customized or blouse-stitched sarees cannot be returned or exchanged.
• Damaged, defective, or incorrect products are eligible for return with proper unboxing video proof at the time of opening.

2. Return Process

• To initiate a return, contact our customer support via [Insert Contact Details] with your order ID and reason for return.
• Once approved, you will receive return shipping instructions.
• The customer is responsible for return shipping costs unless the product is defective or incorrect.

3. Refund Policy

• Refunds will be processed within 5-7 business days after receiving the returned item and verifying its condition.
• Refunds will be issued to the original payment method or as store credit, based on customer preference.
• Shipping charges (if applicable) are non-refundable.

4. Exchange Policy

• Exchanges are available for defective or incorrect items.
• If the preferred saree is unavailable, we will offer a refund or store credit.

5. Cancellations

• Orders can be canceled within 24 hours of purchase.
• Once shipped, cancellation requests cannot be accommodated.

Annamalaiyaar Tex – Authentic Elegance, Timeless Tradition!